Customer Service Representative |
Virtual Assistant |
Social Media Manager

This is ME

Hi! Welcome to my site. I'm Katherine Antonio, a general virtual assistant and a well-trained freelancer from Filipino virtual assistance.

Through my professional experiences, I have gained strong skills in providing excellent service to visitors and customers. I possess good interpersonal skills which include greeting customers efficiently, resolving inquiries and complaints in a professional manner, and providing prompt responses to phone or email communication.

My goal is to learn and grow in the freelancing world and I hope to attain it with my vision and mission, to assist my future clients in their business growth, and also to provide useful support.

To know more about me just click the button below.

Blog

The Importance of Customer Service.

Customer service is a vital component of every business. It can often mean the difference between long-lasting growth and failure. Customer service will only become more competitive as customers demand more personalized attention, and barriers to switching between companies are narrowing in many areas. Creating a personalized, engaging, and positive customer experience is just as important as quickly resolving customer complaints.
By the way, what is customer service?
Why is service important to a person?
how will it affect your company?